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UNICARE is a national
organization dedicated to the delivery of quality health care plans and
products working together with its customers, consultants, brokers, providers
and employers. Providing managed care and specialty health care services
throughout the United States, UNICARE Life & Health Insurance Company
is an operating affiliate of WellPoint Health Networks Inc. (NYSE:WLP
www.wellpoint.com), one of the nation's largest publicly traded managed
care companies serving the health care needs of 7.5 million medical and
over 31 million specialty products members.
As the brand for most of the WellPoint businesses outside the state of
California, UNICARE offers a comprehensive array of open access healthcare
plans and specialty products that preserve member choice at competitive
prices. UNICARE currently serves 2.2 million medical members.
UNICARE is committed to redefining the industry through a new generation
of consumer-friendly products that put individuals back in control of
their health and financial future. UNICARE will focus its activities over
the next three years on making this vision a reality. UNICARE currently
employs 4,550 associates with 20 offices in 12 states.
History
In 1995, UNICARE became the brand name for most of the WellPoint businesses
operated outside of California. WellPoint acquired the group life and
related health business of Massachusetts Mutual Life Insurance Company®
in 1996, filling a strategic requirement in the group market of employers
with 250 to 2,000 employees. The 1997 acquisition of the group health
and related life business of John Hancock Mutual Life Insurance Company®
services the large group market segment of employers with 2,000+ employees,
a market that includes 4,500 employers and approximately 22 million individuals.
Structure & Management
UNICARE has assembled a senior management team comprising successful and
creative individuals from commercial health insurance, Blue Cross Blue
Shield® plans, specialty products firms, financial services organizations
and other Fortune 500 companies. UNICARE is structured around WellPoint's
unique Market Business Unit (MBU) concept. Each MBU is organized to serve
specific customers and consists of a full-service organization with sales
and service functions dedicated exclusively to meeting the needs of customers
in a particular segment.
The large employer group businesses, acquired in the MassMutual and John
Hancock acquisitions, have a national focus as a result of the multi-state
needs of employers in those customer segments. Other business units, such
as those focusing on the individual, senior, and small employer group
have a regional focus as a result of the localized nature of customers
in these segments. Each UNICARE business unit is responsible for marketing,
enrolling, underwriting and servicing its specific customers and members.
UNICARE Products and
Services
Consumers want choice of products and providers, and they want more control
over their health care decisions. Employers also want the maximum amount
of cost control but are more sensitive to employee needs in today's high
employment economy. UNICARE creates open access products that combine
the attributes consumers find attractive with our cost control techniques.
Extensive health care provider networks enable UNICARE to offer a comprehensive
array of products and services that reflect the company's philosophy of
working together with members and providers, affordability for members
and their families and choice of health care providers. Employer groups
and individual members can select from basic as well as comprehensive
plans to meet their specific needs. Please note, all products may not
be available in all areas.
Principal Medical
Products
UNICARE's strategy is to offer a diversified mix of traditional managed
care products while focusing on the development of new hybrid plans which
take advantage of the best characteristics of traditional managed care
and traditional open access models. The company will offer a continuum
of managed health care plans which provide incentives to select more tightly
managed plans. UNICARE believes that it is better able to predict and
control health care costs and provide greater patient choice. Members
more needy of care are incented to select more intensively managed health
care plans and members less needy of care are allowed to select plans
with greater personal freedoms. Such plans are typically offered to provide
greater control of care and access in exchange for additional cost-maintenance
measures. Specialty Products
UNICARE also provides a broad array of specialty managed care products,
including pharmacy, dental, life, disability, behavioral health, COBRA
and flexible benefits account administration. In addition, UNICARE offers
managed care services for self-funded employers, including underwriting,
actuarial services, network access, medical management services and claims
processing. UNICARE's unique assortment of products and services has been
developed to meet the needs of a broad range of individuals, employer
groups and their employees. Workers' Compensation
Through a joint marketing agreement with Fremont General Corporation,
UNICARE offers its small group customers access to 24-hour integrated
service that combines medical and workers' compensation coverage.
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